Privacy Policy

Premax Capital Ltd (hereinafter referred to as “FXPremax”) places a high value on its Clients rights to privacy and confidentiality. Our priority – to protect and ensure the safety of the personal information of our present and future clients and website visitors. Nevertheless FXPremax may collect and maintain personal data solely for the purpose of improving the quality and easing further usage of our services.

This Privacy Policy explains the main reasons of collection of the personal information by FXPremax and the following maintenance, usage and storage of this information.

Information collected.

At the processes of opening and/or maintaining Live Account and/or Demo Account FXPremax collects certain information about the Client. This information may include:

  1. Personal Data. Information provided by the Client on the electronic application forms, as well as provided via email(s), such as name, date of birth, passport data, residence, address, telephone number, location information, occupation etc.;
  2. Financial Information. Information provided by the Client, such as income, assets etc. for Client credit assessments;
  3. Supporting Documentation. Documents provided by the Client, such as passport and/or ID, utility bills, bank statements, copies of the bank card, copies of the payments order, incorporation documents etc.;
  4. Online traffic information. Information that FXPremax will collect about Client usage of the website and other online sources of FXPremax, such as standard data that our servers receive at the time of your access to our website, pages visits, frequency, duration, IP addresses, trading activities etc.

Usage of the Personal Information.

FXPremax may use aggregated information about the Client in order to improve its services and to provide its customers with the most suitable products.  FXPremax may use collected Client’s private data on the following purposes:

  1. To verify Client identity in order to open and maintain Client Live and/or Demo account;
  2. To carry out trading and non-trading operations;
  3. To comply with FXPremax anti-money laundry policy;
  4. To customise services and products provided to the Client;
  5. To update Client on the FXPremax products, services and opportunities that may be of interest to the client;
  6. To obtain statistical data, in order to enhance productivity and efficiency of the company’s products and services.

Storage and Protection of the Personal Information.

FXPremax keeps Clients privacy as one of its main priorities and takes all necessary measures to protect personal data and enhance the safety and security of the Clients confidential information. In addition FXPremax administer the internal usage of the personal information in accordance with this Privacy Policy.

FXPremax uses Client bank card information solely for the purpose of processing the payments and fraud preventions through a secure server connection and in the shortened form.

Disclosure of Information.

FXPremax may share personal information described above with our affiliates, partners, service providers and other authorized organizations and/or persons solely for the purpose of processing Client’s trading and non-trading instructions and to provide the product or service Client has requested or to provide Client the opportunity to participate in the products or services affiliates offer. FXPremax affiliates are requested to protect personal information in accordance to Privacy Policy FXPremax is using.

FXPremax may share personal information with non-affiliated companies that carry out supporting services requested by FXPremax and/or Client. To enhance our services and customize our products FXPremax may assign third parties companies to perform certain operations and functions, such as client service, client satisfaction surveys as well as account processing, fulfillment and/or other data collection practices relevant to FXPremax business. FXPremax may disclose personal data to the non-affiliated third parties, such as providers of the legal, professional, insurance, accounting advice to FXPremax. Use of the information shared with the third parties is strictly limited to the assigned tasks by FXPremax and/or Client.  All of the third parties receiving disclosed private information are requested to safeguard and protect privacy data to the same extent FXPremax does in accordance with this Privacy Policy.

If at any time Client chose to purchase any product and/or service provided by the other company, his/her personal information will no longer be under control of this Privacy Policy.  FXPremax is not responsible for personal information of the Client if he/she shared it with the other sites/third parties FXPremax link to. FXPremax has no control of the external sites, which links may be placed on the FXPremax online resources, including, but not limited to website, email correspondence etc.

FXPremax may disclose personal information to the representatives of legal and administrative authorities and law enforcement agencies in order to comply with an appropriate legal request and to protect its rights and property.

Cookies

FXPremax uses cookies to collect information. Cookies are small text files sent by a web server and stored on a visitor’s browser for the purpose of keeping records and to be read later when visitor returns to the website. Cookies ease visitors usage of the website, by remembering the visitors data, such as passwords (encrypted), viewing preferences etc. Cookies make the work with the website more comfortable for visitors as you will not need to re-enter the same information every time you return to the website.

Use of Information

The Client gives its full consent to the collection, maintenance, storage, usage and disclosing to the third parties of his/her personal information by accepting the terms and conditions of the Customer Agreement and/or using FXPremax services in accordance to this Privacy Policy.

Opt Out

Client may request FXPremax not to share his/her personal information with certain non-affiliated third parties. In that case Client may contact client service representative.

Client may choose not to provide FXPremax with his personal information. However failure to do so may result in our ability to open and/or maintain account and/or to provide services to Client.

Changes to the Privacy Policy.

FXPremax keeps the right to change this Privacy Policy at any time without prior notification of the Clients.

If you have any questions about this Policy please do not hesitate to contact our customer service representative.